Privacy Policy

Last updated: 1 June 2026

CixMindHow B.V. ("CixMindHow", "we", "us", "our") is a company registered in the Netherlands. We take the protection of your personal data seriously and comply with Regulation (EU) 2016/679 (the General Data Protection Regulation, "GDPR") and applicable Dutch law.

This policy explains what personal data we collect, why we collect it, how we use it, and what rights you have.

1. Who is the data controller?

CixMindHow B.V.
Dr. Batenburglaan 76
4837 BR Breda
The Netherlands
Email: [email protected]
Phone: +31 76 205 0335

2. What data we collect and why

2.1 Contact form submissions

When you submit a message through our contact form, we collect your name, email address, and the content of your message. We use this data to respond to your enquiry. The legal basis is our legitimate interest in responding to prospective client communications (Art. 6(1)(f) GDPR), or in some cases the performance of pre-contractual steps at your request (Art. 6(1)(b) GDPR).

2.2 Website analytics

We may collect anonymised usage data — pages visited, approximate geographic region, browser type — to understand how our website is being used. Where this involves cookies or similar tracking, we obtain your consent before doing so. The legal basis is consent (Art. 6(1)(a) GDPR).

2.3 Cookies

We use essential cookies required for the site to function. We may also use analytics cookies if you consent. See our Cookie Policy for full details.

3. How long we keep your data

Contact form submissions are retained for up to 24 months from the date of last contact, unless a business relationship develops that requires longer retention. Analytics data is retained in aggregated form and does not identify individuals beyond the retention periods set by the analytics provider.

4. Who we share your data with

We do not sell your personal data to third parties. We may share data with the following categories of processor under appropriate data processing agreements:

Email and communication service providers (to send and receive email)
Website hosting providers (our server infrastructure)
Analytics providers (where consent is given)

Where any processor is located outside the European Economic Area, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses).

5. Your rights under GDPR

You have the following rights regarding your personal data:

Right of access — to obtain a copy of the personal data we hold about you.
Right to rectification — to correct inaccurate or incomplete data.
Right to erasure — to request deletion of your data where there is no legitimate reason to retain it.
Right to restriction — to limit how we process your data in certain circumstances.
Right to portability — to receive your data in a structured, machine-readable format.
Right to object — to object to processing based on legitimate interests.
Right to withdraw consent — where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at [email protected]. We will respond within one month.

6. Right to lodge a complaint

If you believe your data has been processed unlawfully, you have the right to lodge a complaint with the Dutch data protection authority:

Autoriteit Persoonsgegevens
PO Box 93374
2509 AJ The Hague
The Netherlands
Website: autoriteitpersoonsgegevens.nl

7. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Data is transmitted over encrypted connections (HTTPS).

8. Changes to this policy

We may update this policy from time to time. Material changes will be noted at the top of this page with the updated date. Continued use of our website following such changes constitutes acceptance of the revised policy.

9. Contact

For any questions about this policy or how we handle your data, contact us at [email protected].